Marcus Hale Senior Operations Analyst
Open exceptions 17 5 raised today · 19 resolved
Severity 1 2 Both under 1h old
Retry-eligible 9 of 17 open items
Overdue SLA 1 EXC-2026-00885 · 41m over
Unassigned 2 auto-triage pending owner
Source
Reason code
Owner
Severity
2 selected
Object Source Failure type Reason code Retry Owner Age / SLA Sev
SPL-C2F-88213
source_payload_id · EXC-2026-00912
C2FO Payload rejected SRC_SCHEMA_VERSION_UNSUPPORTED No S. Ramos 10m / 4h S1
DAP-2026-018438
da_proposal_id · EXC-2026-00911
PrimeRevenue Pricing halted PRICING_FEE_SCHEDULE_MISSING Yes Unassigned 35m / 4h S1
SEV-C2F-2026-020091
source_event_id · EXC-2026-00899
C2FO Payload invalid SRC_PAYLOAD_INVALID No S. Ramos 48m / 8h S2
SEV-PR-2026-104201
source_event_id · EXC-2026-00907
PrimeRevenue Reference lookup failed REF_BUYER_NOT_FOUND Yes T. Ashworth 1h 20m / 8h S2
SEV-C2F-2026-020079
source_event_id · EXC-2026-00894
C2FO Payload rejected SRC_SCHEMA_VERSION_UNSUPPORTED No T. Ashworth 2h 12m / 8h S3
DAP-2026-018395
da_proposal_id · EXC-2026-00903
PrimeRevenue Policy submission held POLICY_VERSION_STALE Yes M. Hale 2h 44m / 8h S2
DAP-2026-018371
da_proposal_id · EXC-2026-00891
C2FO Normalization failed NORM_AMOUNT_PRECISION_INVALID Yes M. Hale 3h 05m / 8h S3
SEV-PR-2026-104198
source_event_id · EXC-2026-00888
PrimeRevenue Duplicate event SRC_DUPLICATE_EVENT No Unassigned 3h 22m / 8h S3
DAP-2026-018342
da_proposal_id · EXC-2026-00885
PrimeRevenue Policy dependency error POLICY_DEPENDENCY_ERROR Yes S. Ramos 3h 41m / 3h S2

Mockup for stakeholder review · seeded demo data only · all figures fictional · scoped to FI-00417 Meridian Capital Partners